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AI Agent Design & Deployment

We design, build, and deploy autonomous agents for specific operational workflows. The agent spec is written and signed off before build starts. Deployment means running in your environment, not ours.

Workflow scoping and decision-node mapping
Agent specification document (inputs, outputs, tools, escalation logic)
Build, integration testing against your live environment
Deployment with 30-day stabilisation period
Ops handover documentation

Scope note: We build agents for a defined workflow, not open-ended AI assistants. If you're looking for something that "does everything", we're not the right fit.

LLM Workflow Integration

Connecting a large language model to your existing tools — CRMs, ERPs, ticketing systems, internal APIs — so it can take actions, not just generate text. We handle the integration and error-handling that the documentation skips over.

API integration and tool-use setup
Structured output validation and retry logic
Rate limiting, cost controls, and fallback handling
Logging and observability for every LLM call in the workflow

Scope note: Integration work assumes you have existing systems we can connect to. We don't build the underlying platforms — we connect the model to what you already have.

Agent Monitoring & Maintenance

Agents drift. Models update. Data distributions shift. We run ongoing monitoring for deployed agents — output quality tracking, drift detection, monthly evaluation runs, and incident response when something breaks.

Output quality dashboards with configurable thresholds
Automated evaluation runs against held-out test sets
Drift alerts when output patterns deviate from baseline
Incident response SLA for critical workflow failures
Quarterly model re-evaluation and potential upgrade recommendations

Scope note: We primarily monitor agents we've built. We will occasionally take on monitoring for third-party agent systems, but this requires an audit period first.

Workflow Automation Consulting

Before automation, there's process. We run structured workflow audits for teams considering AI automation — mapping decision nodes, identifying what's ready, and calling out what shouldn't be automated yet. The output is a written readiness report, not a sales pitch for more services.

Two to three-day workflow mapping sessions with your operations team
Decision-node analysis: what's automatable, what isn't, and why
Written readiness report with prioritised recommendations
Independent of whether you work with us for implementation

Scope note: This is a standalone engagement. We give honest assessments — including "you're not ready yet" — because our reputation depends on projects that work.

Not sure which fits?

A 30-minute scoping call is free. We'll tell you which engagement type makes sense, or whether we're the right fit at all.

Book a scoping call